Alliance Medical are recruiting for a Medical Administrator/ Radiographer’s Assistant to join our busy and friendly team at our centre in Portlaoise.

Contract: Part-time, Permanent

Working Hours

• 20 hours per week (2 days between Monday and Saturday)
• Typical schedule: 2 10hour shifts (8am-6pm), with days varying week to week
• Hours may vary depending on business needs

This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive to the centre & providing excellent customer service at all times.

Key Responsibilities:

• Schedule and confirm radiology appointments with sensitivity and precision
• Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
• Handle incoming and outgoing phone calls and manage appointment-related queries
• Accurately update patient records and internal booking systems
• Work closely with radiology and clinical staff to ensure smooth day-to-day operations
• Provide consistent, compassionate support to patients and their families throughout their visit
• Provide reassurance to patients by way of clear explanation as to the nature of an examination.
• Verifying the 3 point checks with patients.
• Assist Radiographers in moving and handling of patients to ensure a safe environment.
• Prepare the examination rooms for different types of examination, ensuring rooms are kept clean and tidy and stocked with supplies.
• Observe Divisional policies in respect of patient care, Health and Safety and Radiation Protection.
• Cleaning of coils and scanning room.
• Act as a chaperone if required for the patients and clinicians benefit.
• BLS trained; able to manage patients who become acutely unwell whilst in the department, or who suffer adverse contrast reactions.

Key Requirements:

• Excellent Communication
• Administration experience
• Flexibility & Adaptability
• Caring nature
• Team Worker
• Customer Service experience